The ESQOPS team is devoted to servicing Small to Medium size businesses (SMBs). These businesses account for over 99% of total employers in the United States and are expected to spend $684 bn on IT hardware, software and business services by 2021 (2).
The IT landscape gets more complicated everyday as technology continues to evolve. IT services, even for those SMBs without a direct technology focus, have become an increasingly integral part of how SMBS operate. Our goal is to make sure that these IT services are correctly deployed to provide the most value to whatever your objectives are.
Our services include:
Scalability Audit
Is your business built to scale?
What would happen if your orders doubled?
We at ESQOPS are adept at identifying best practices and deploying them in a way that will not only set you up for the next year but for the next phase of your business, whatever that might be. We bring to your doorstep one-stop business solutions packaged with the help of our alliances, to help you GROW.
Let us handle your back office, give you all the tools to know your customer better so that you concentrate on your products and services in a more efficient way.
New Software Development
Custom, tailored solutions that work with your existing IT infrastructure and will not require a major overhaul or business disruption. Our teams goal is to work hand in hand with your team and help you realize the vision for whatever new technology solution you have in mind. We design, build and implement integrated systems across various departments – from marketing & sales to operations to accounting. An integrated system will improve your service levels, eliminate work duplication, and provide you with accurate and timely reports, resulting in improved efficiency and lower operational cost.
IT Disaster Recovery Planning
Can your business survive a disaster?
Let us undertake a IT Disaster Recovery and Planning audit where we can determine whether you are appropriately protected. Disaster recovery unfortunately is something SMBs don’t focus on until it is too late, and an early contingency plan can save your business down the line.
We just don't implement backup plans for IT structure but our business experts help you create the workflows necessary to ensure the Business Continuity Plan is as well structured or even design it for you from scratch.
Personnel Planning
Do you have appropriate redundancy?
What happens if your lead developer quits?
This and a host of other questions need to be asked to see if you have personnel risk, where a key business process is linked to a single point of failure. We can identify these and also help you plan for appropriate levels of redundancy. Post assessment, we will recommend the best course of action, may it be a Documentation Management System (DMS), Training Modules or any other Workflow that suites your budget and goal.
Project Management
Did you know that according to a Gallup poll (3), failed IT projects cost US businesses $50-$150bn in lost revenue and productivity? McKinsey & Company say almost 1/5th of IT Projects (17%), are so bad that they actually threaten the very existence of a company (4). So how do you not become another statistic? The answer is better Project Management. We can manage your project from start to finish or augment your existing PM teams. Our Project Management teams follow best practices to help ensure your project is delivered on budget, on time and with the anticipated benefits.
Staff Augmentation
One of the biggest challenges for SMBs is finding suitable IT talent. We at ESQOPS have access to all levels of IT professionals (100+ and counting) ready to step in and fill any vacancies for temporary or temp-perm placement.We have a pool of resources at your disposal with a wide variety of skillsets. These include but are not limited to:
1. Business Analysts
2. IT Analysts (Application Developers, Infra and Networking experts)
3. Project Managers
Other Services
From getting you on an automated Social Media platform manager to ensuring your company is putting it’s best foot forward with a Reputation Audit/Management, our goal is to use the latest solutions to improve your visibility, reputation and ultimately your business.
